News for 'consumer protection'

Omar Abdullah Backs UPI Charges, Urges Consumer Protection

Omar Abdullah Backs UPI Charges, Urges Consumer Protection

Rediff.com1 days ago

Jammu and Kashmir Chief Minister Omar Abdullah has expressed support for the Centre's decision to levy charges on UPI transactions, citing the cost of maintaining the digital payment infrastructure. However, he emphasised the need to protect retail consumers from these fees. Abdullah also discussed the upcoming seven-day Assembly session, highlighting the government's commitment to smooth functioning and addressing MLAs' concerns, and touched upon efforts to tackle drainage issues affecting water bodies.

Govt Amends E-commerce Rules to Boost Transparency, Curb Manipulation

Govt Amends E-commerce Rules to Boost Transparency, Curb Manipulation

Rediff.com7 days ago

The Indian government has amended its e-commerce rules to enhance price transparency, prevent manipulation of search results, mandate clear disclosure of sponsored listings, and combat 'dark patterns' to protect consumers.

'Misleading and unfair': Govt bans advance tipping on ride-hailing apps

'Misleading and unfair': Govt bans advance tipping on ride-hailing apps

Rediff.com2 days ago

India's Consumer Affairs Secretary Nidhi Khare announced that cab aggregators have been ordered to cease advance tipping options, deeming the practice misleading and unfair. This follows the Central Consumer Protection Authority (CCPA) imposing a Rs 10 lakh penalty on Rapido for unfair business practices, including advance tipping and "dark patterns" that pressure users to pay more. Investigations into Uber and Ola are ongoing, with the government emphasizing that tipping should be voluntary and post-ride.

Consumer Commission Orders Bank To Refund Customer For Undispensed ATM Cash

Consumer Commission Orders Bank To Refund Customer For Undispensed ATM Cash

Rediff.com10 Sep 2026

A Delhi consumer commission has directed Punjab and Sindh Bank to refund Rs 10,000 to a customer whose ATM transaction failed to dispense cash but debited the amount. The bank was also ordered to pay compensation for delayed reversal, mental agony, and litigation expenses, highlighting a deficiency in service.

PM Modi calls for global UPI expansion to cut remittance costs

PM Modi calls for global UPI expansion to cut remittance costs

Rediff.com8 Sep 2026

Prime Minister Narendra Modi has urged the fintech sector to expand the global reach of India's Unified Payments Interface (UPI), connecting it with local systems in other countries to help the diaspora save on remittance costs.

Landmark Ruling: Bank Must Refund Customer For Undispensed ATM Cash

Landmark Ruling: Bank Must Refund Customer For Undispensed ATM Cash

Rediff.com10 Sep 2026

A Delhi consumer commission has directed Punjab and Sind Bank to refund Rs 10,000 to a customer whose ATM transaction failed to dispense cash but debited his account. The bank was also ordered to pay significant compensation for delayed reversal, mental agony, and litigation expenses, reinforcing consumer rights in banking disputes.

SC to hear plea on ethanol content disclosure at petrol pumps

SC to hear plea on ethanol content disclosure at petrol pumps

Rediff.com29 Aug 2026

The Supreme Court is set to hear a petition seeking mandatory and uniform labelling of ethanol percentage at petrol pumps and a public database on vehicle compatibility with ethanol-blended fuel. The plea also calls for an expert committee to assess the impact of E20 fuel on vehicles, environment, and food security, and a consumer disclosure protocol.

AI Deepfakes Push Courts To Protect Identity Rights

AI Deepfakes Push Courts To Protect Identity Rights

Rediff.com20 Jul 2026

Personality rights violations are increasingly being used as vehicles for financial fraud, with unsuspecting consumers misled by fabricated endorsements.

COAI And British High Commission Ink Pact For AI, Digital Trust

COAI And British High Commission Ink Pact For AI, Digital Trust

Rediff.com4 days ago

Telecom industry body COAI and the British High Commission signed an MoU to boost cooperation in AI, connectivity, and digital trust, fostering responsible tech innovation. The pact, signed at the CO.AI 2026 event, focused on AI's role in intelligent networks, security, and public services. Discussions highlighted AI's importance in combating fraud, improving network efficiency, and ensuring secure digital services. TRAI Chairman Anil Kumar Lahoti and Acting British High Commissioner Ben Mellor emphasised the need for balanced governance and international collaboration to ensure secure, inclusive, and responsible digital transformation.

Payments Council Confirms UPI Will Remain Free For Consumers And Small Merchants

Payments Council Confirms UPI Will Remain Free For Consumers And Small Merchants

Rediff.com7 Aug 2026

The Payments Council of India has confirmed that Unified Payments Interface (UPI) services will continue to be free for consumers and small merchants, despite a recent Lok Sabha Bill. This clarification addresses concerns about potential charges, emphasising that while a sustainable financial model for UPI infrastructure is being developed, transaction charges will not be passed on to users or small businesses.

TRAI Chairman Anil Kumar Lahoti Emphasises Safeguards For AI In Telecom Networks

TRAI Chairman Anil Kumar Lahoti Emphasises Safeguards For AI In Telecom Networks

Rediff.com4 days ago

TRAI Chairman Anil Kumar Lahoti has called for robust safeguards, human oversight, and intervention capabilities as Artificial Intelligence becomes increasingly integrated into telecom networks. While acknowledging AI's potential to transform network management and threat detection, Lahoti stressed the need for responsible AI deployment, risk assessments, and clear accountability to ensure consumer trust and prevent misuse, especially in combating online fraud.

Assocham Praises New UPI Framework For Large Transactions

Assocham Praises New UPI Framework For Large Transactions

Rediff.com1 days ago

Industry body Assocham has welcomed the new UPI framework for large-value merchant transactions, effective October 15. This framework introduces a 0.4 per cent Merchant Discount Rate (MDR) on person-to-merchant UPI payments exceeding Rs 2,000, with a cap of Rs 300 for transactions over Rs 75,000. The move aims to enhance UPI sustainability, support innovation, and mitigate fraud, while protecting small merchants and ensuring most everyday transactions remain free.

How Global UPI Can Save Diaspora Billions In Remittance Costs

How Global UPI Can Save Diaspora Billions In Remittance Costs

Rediff.com8 Sep 2026

Prime Minister Narendra Modi has called upon the fintech industry to expand the global footprint of the Unified Payments Interface (UPI), advocating for its integration with international payment systems to reduce remittance costs for the Indian diaspora. Speaking at the Global Fintech Fest, Modi highlighted UPI's current presence in 11 countries and its connection with Singapore's local system, urging further expansion into nations with significant Indian populations or trade ties. He also stressed the need for India to set its own global payment standards and for the fintech sector to innovate beyond payments, focusing on cybersecurity, ethical data protection, and regulatory frameworks.

How To Protect Yourself From Online Dark Patterns

How To Protect Yourself From Online Dark Patterns

Rediff.com29 Jun 2026

'Dark patterns exploit human psychology, cognitive biases, urgency, confusion, or lack of attention to increase revenue for digital platforms at the expense of consumer choice and transparency.'

India Rejects US Influence Claims Over UPI MDR Policy

India Rejects US Influence Claims Over UPI MDR Policy

Rediff.com1 days ago

The Finance Ministry has dismissed allegations of US pressure influencing the 0.4% Merchant Discount Rate (MDR) on select UPI transactions. It clarified that NPCI guidelines prioritise RuPay credit cards on UPI and do not favour international cards. The ministry also asserted that the MDR, applicable to person-to-merchant transactions above Rs 2,000, is unlikely to increase cash transactions or cause inflation, with measures in place to prevent burdening consumers.

Maha FDA notice to SRK, Ajay Devgn and Tiger Shroff over pan masala ad

Maha FDA notice to SRK, Ajay Devgn and Tiger Shroff over pan masala ad

Rediff.com16 Aug 2026

The Maharashtra Food and Drug Administration has issued a show-cause notice to actors Shah Rukh Khan, Ajay Devgn and Tiger Shroff over their advertisement for Vimal Elaichi, claiming it prima facie amounts to "indirect or surrogate" promotion of prohibited pan masala and tobacco-related products.

BharatPe Supports UPI MDR Changes, Distances From Ashneer Grover's Criticism

BharatPe Supports UPI MDR Changes, Distances From Ashneer Grover's Criticism

Rediff.com1 days ago

Fintech firm BharatPe has publicly supported the government's new Merchant Discount Rate (MDR) framework for UPI merchant transactions, which introduces a 0.4% fee on transfers over Rs 2,000. The company has also distanced itself from its former co-founder Ashneer Grover's strong criticism of these changes, stating his remarks are personal and do not reflect BharatPe's official position. BharatPe believes the new framework will strengthen digital payment economics while protecting consumers and small merchants.

Kerala biryani outlet ordered to pay Rs 96,500 to woman over food poisoning

Kerala biryani outlet ordered to pay Rs 96,500 to woman over food poisoning

Rediff.com23 Aug 2026

A consumer redressal commission in Pathanamthitta, Keralam, has ordered King's Biriyani Cafe to pay Rs 96,500 to a woman who suffered a Salmonella infection after consuming food from the eatery. The woman experienced severe illness and hospitalisation, leading to the commission's ruling against the cafe's proprietor and manager.

Why BharatPe Supports The New UPI MDR Framework

Why BharatPe Supports The New UPI MDR Framework

Rediff.com1 days ago

Fintech company BharatPe has expressed strong support for the government's new Merchant Discount Rate (MDR) framework for UPI merchant transactions, which introduces a 0.4% fee on transfers exceeding Rs 2,000. The company explicitly distanced itself from critical remarks made by its former co-founder Ashneer Grover, clarifying that his views do not represent BharatPe's stance. BharatPe CEO Nalin Negi highlighted that the framework aims to strengthen digital payment economics, protect consumers and small merchants, and expand adoption in underserved markets, with most transactions remaining unaffected.

Debate Rages Over New UPI MDR Charges

Debate Rages Over New UPI MDR Charges

Rediff.com1 hour ago

BJD chief Naveen Patnaik has voiced concerns over the Centre's decision to introduce Merchant Discount Rate (MDR) charges on UPI transactions above Rs 2,000 from October 15, urging protection for small traders and common people. This move has sparked a political debate, with the BJP defending the charges as beneficial for digital infrastructure and largely not impacting consumers, while the Congress and traders' associations criticise it as an additional burden.

US Moves to Regulate Crypto. What Will India Do?

US Moves to Regulate Crypto. What Will India Do?

Rediff.com19 Aug 2026

The US push for clearer crypto rules is putting pressure on India to fill its own regulatory gap for virtual digital assets.

Govt adviser bats for E10 petrol to protect older vehicles

Govt adviser bats for E10 petrol to protect older vehicles

Rediff.com17 Aug 2026

A government adviser has called for India to reintroduce a petrol variant with a lower ethanol blend, such as E10, alongside the current E20 fuel. This move aims to protect millions of older vehicles, particularly two-wheelers, which may experience performance issues and damage from the higher 20 per cent ethanol blend.

UPI MDR: Ministry Addresses Concerns Over Cash Transactions And Inflation

UPI MDR: Ministry Addresses Concerns Over Cash Transactions And Inflation

Rediff.com1 days ago

The Finance Ministry has clarified that the 0.4 per cent Merchant Discount Rate (MDR) on UPI transactions above Rs 2,000, effective October 15, is not expected to increase cash transactions or cause inflation. The ministry also dismissed allegations of US pressure influencing the decision, asserting that the policy aims to promote RuPay credit cards within the UPI ecosystem, and a monitoring mechanism will ensure the MDR burden is not passed on to consumers.

Finance Minister Calls For Robust AI Safeguards In Finance Sector

Finance Minister Calls For Robust AI Safeguards In Finance Sector

Rediff.com7 days ago

Finance Minister Nirmala Sitharaman has called for enhanced accountability and safeguards for artificial intelligence, particularly as it integrates into critical sectors like finance. Speaking at the Global Fintech Fest, she highlighted the dual nature of AI, capable of accelerating transactions but also amplifying fraud and cyberattacks. Sitharaman stressed the need for human and institutional responsibility in AI-driven decisions, urging regulators and companies to scrutinise high-risk AI applications. She also proposed a federated industry platform for Indian tech companies to navigate international regulations and ensure tax compliance globally.

'Sugar Prices Have Begun To Ease'

'Sugar Prices Have Begun To Ease'

Rediff.com1 Sep 2026

'With factories starting early for the next season, fresh sugar will enter market 10-15 days earlier than usual, and sugar price are expected to remain affordable in near term.'

Government Clarifies UPI Charges Amidst Political Row

Government Clarifies UPI Charges Amidst Political Row

Rediff.com3 days ago

The BJP has accused the Congress of spreading "fake news" regarding UPI transaction charges, asserting that the government has clarified that consumers will not be levied merchant discount rate (MDR) charges. This comes after the Congress criticised a government notification, alleging it paves the way for imposing fees on UPI transactions. The BJP has strongly refuted these claims, highlighting that most UPI transactions remain free and the government provides incentives to maintain a charge-free ecosystem for users.

High-Powered Committee to Drive Banking Reforms for Viksit Bharat, Says FM Sitharaman

High-Powered Committee to Drive Banking Reforms for Viksit Bharat, Says FM Sitharaman

Rediff.com18 Aug 2026

Union Finance Minister Nirmala Sitharaman announced the government's plan to establish a high-powered committee to examine reforms for the banking sector, aligning it with the vision of a 'Viksit Bharat' (Developed India) and India's next phase of growth.

PIL in SC against govt's 0.4% MDR on UPI transactions above Rs 2,000

PIL in SC against govt's 0.4% MDR on UPI transactions above Rs 2,000

Rediff.com2 days ago

A Public Interest Litigation has been filed in the Supreme Court challenging the Centre's decision to impose a 0.4 per cent Merchant Discount Rate (MDR) on UPI person-to-merchant transactions exceeding Rs 2,000. The plea argues that the levy was introduced without adequate statutory safeguards, transparency, or public consultation, and questions its constitutional validity and potential adverse effects on merchants and consumers.

New UPI Merchant Fee Ignites Fierce Political Debate

New UPI Merchant Fee Ignites Fierce Political Debate

Rediff.com2 days ago

The Indian government has introduced a 0.4% transaction fee on UPI payments above Rs 2,000 for merchants, effective October 15, sparking a political row. The Congress party has labelled it a "Modi tax" and accused the government of succumbing to US pressure, while the BJP has defended the move, clarifying that consumers will not be charged and small vendors are protected. The finance ministry reiterated that the charge is on merchants, not customers.

'Washington Shouldn't Threaten A Strategic Partner'

'Washington Shouldn't Threaten A Strategic Partner'

Rediff.com8 hours ago

'It is a blunt and dangerous attempt to pressure India to sign BTA on one-sided terms.'

UPI fee: Why govt is putting a price on big merchant payments

UPI fee: Why govt is putting a price on big merchant payments

Rediff.com2 days ago

The National Payments Corporation of India (NPCI) stated that the Merchant Discount Rate (MDR) "is distributed only amongst the UPI ecosystem, to further invest into infrastructure resilience, innovation, cybersecurity (protecting the UPI infrastructure with banks and non-banks) and customer service."

Consumer protection agency sends notice to Ola, Uber

Consumer protection agency sends notice to Ola, Uber

Rediff.com21 May 2022

CCPA said the primary issues raised in the notices included 'deficiency in service'. This includes lack of proper response from customer support, driver refusing to take payment by online mode and insisting for cash only.

Unable to find Old Monk rum in stores? This is why

Unable to find Old Monk rum in stores? This is why

Rediff.com5 Aug 2026

Several popular rum and whisky brands, including variants of Old Monk Rum and McDowell's No 1, have been prohibited from sale after laboratory tests found their samples did not conform to prescribed standards, primarily due to the addition of artificial flavouring substances.

Understanding The New UPI Transaction Fees For Merchants

Understanding The New UPI Transaction Fees For Merchants

Rediff.com3 days ago

The Indian government has introduced a 0.4% transaction fee on Unified Payments Interface (UPI) payments exceeding Rs 2,000 for merchants, effective October 15, marking the end of nearly six years of free service. Person-to-person transfers and small-value transactions below Rs 2,000 remain free. The new Merchant Discount Rate (MDR) is capped at Rs 300 for transactions above Rs 75,000, with differentiated rates for essential sectors and investments, and safeguards to prevent costs from being passed to consumers.

RBI keeps key interest rate same amid inflation, global risks

RBI keeps key interest rate same amid inflation, global risks

Rediff.com5 Aug 2026

The Reserve Bank of India (RBI) has maintained its benchmark policy rate at 5.25 per cent for the fourth consecutive meeting, prioritising clarity on inflation trends, particularly concerning energy costs and geopolitical developments.

Mumbai's Olympia Coffee House, where Christopher Nolan stopped for chai, loses licence

Mumbai's Olympia Coffee House, where Christopher Nolan stopped for chai, loses licence

Rediff.com12 hours ago

The Maharashtra Food and Drug Administration (FDA) has suspended the licences of several food establishments in Mumbai, including the Nair Hospital canteen and Olympia Coffee House, due to serious violations of food safety and hygiene standards. Inspections revealed issues like unsanitary conditions, improper food handling, pest infestations, and lack of trained staff. The FDA also cancelled licences of other businesses and seized unhygienic milk products as part of a festive season campaign.

Congress Labels New UPI Charges As 'Modi Tax', Alleges US Pressure

Congress Labels New UPI Charges As 'Modi Tax', Alleges US Pressure

Rediff.com3 days ago

The Congress party has criticised the government's new 0.4% charge on UPI transactions above Rs 2,000 for merchants, terming it a "Modi tax". Opposition leaders, including Rahul Gandhi and Mallikarjun Kharge, allege that this move will ultimately burden consumers through price hikes and accuse the government of succumbing to American pressure to dilute India's zero-MDR policy. The government states the charge will support banks and fintechs.

Raghav Chadha Highlights India's Digital Transformation At Global Conference

Raghav Chadha Highlights India's Digital Transformation At Global Conference

Rediff.com6 Sep 2026

BJP MP Raghav Chadha addressed the 12th IPU Global Conference of Young Parliamentarians in Samarkand, Uzbekistan, highlighting India's digital transformation journey. He emphasised how technology is widening access and promoting inclusion, citing UPI's success, affordable data, and robust data protection laws. Chadha also discussed India's digital cooperation with Uzbekistan and the importance of digital rights, safety, and skill development for all citizens.

New UPI Charges: Understanding The Impact On Digital Payments

New UPI Charges: Understanding The Impact On Digital Payments

Rediff.com2 days ago

The government is introducing a 0.4% Merchant Discount Rate (MDR) on UPI person-to-merchant payments above Rs 2,000, effective October 15. This move ends the zero-MDR regime, aiming to fund UPI infrastructure and sustainability, as the previous government subsidy was insufficient to cover operational costs. Payments between individuals and most everyday merchant transactions will remain free.

Finance Ministry Clarifies UPI MDR Policy Amid US Pressure Allegations

Finance Ministry Clarifies UPI MDR Policy Amid US Pressure Allegations

Rediff.com1 days ago

The Finance Ministry has refuted allegations that US pressure influenced the decision to levy a 0.4% Merchant Discount Rate (MDR) on select UPI payments. It clarified that NPCI guidelines prioritise RuPay credit cards on UPI to foster a domestic payment ecosystem and that the MDR introduction aims to create a sustainable revenue model for smaller domestic companies, thereby protecting India's sovereignty in digital payments.